Introduction

Information We Collect

Social Dial Services collects information in two primary forms: personal information that you provide directly and technical information generated automatically during your visit.

This may include your name, email address, and any details submitted through contact forms or written correspondence.

We may also collect technical data such as IP address, device identifiers, browser characteristics, usage logs, and information about how you interact with the website. These details help maintain platform security, monitor performance, and improve overall functionality.

How Your Information Is Collected

Information may be collected through forms, enquiry fields, or direct communication initiated by you.

Additional data is gathered through cookies, analytics tools, and standard server logs that operate automatically to support essential website functions. These tools help ensure reliable performance and provide insights into how the website is used.

Purpose of Collection

Personal information is collected for defined and legitimate purposes. These include:

• Responding to your enquiries or requests for information
• Maintaining communication and managing service interactions
• Supporting the security, functionality, and performance of the website
• Improving the user experience based on general usage patterns
• Meeting administrative, operational, or compliance requirements within the United Arab Emirates

Personal data is never used for unintended or incompatible purposes without your consent.

Processing of Personal Data

Personal information is processed only by authorised individuals within Social Dial Services who require access as part of their responsibilities. Processing is performed in a manner that respects confidentiality and ensures your information is used only for appropriate purposes.

When necessary, trusted third party providers may support hosting, analytics, technical maintenance, or other operational functions. These partners are obligated to follow strict confidentiality standards and are permitted to access personal data only for the limited purpose of delivering the services requested.

Storage and Protection of Data

Social Dial Services takes data protection seriously and implements measures designed to prevent unauthorised access, loss, or misuse.

Data may be stored on secure servers managed internally or by approved hosting providers. Safeguards may include encrypted transmission channels, restricted administrative access rights, secure authentication methods, and monitoring systems that detect abnormal or potentially harmful activity.

We aim to maintain a level of protection that is appropriate to the type of data processed and the nature of this website.

Cross Border Information Handling

Some data may be stored, processed, or accessed from locations outside the United Arab Emirates. This may occur when trusted third party hosting partners or technical service providers operate from other regions. In all cases, Social Dial Services ensures that such transfers are carried out responsibly and in accordance with recognised international standards for secure information handling.

Data Accuracy and Retention

We make reasonable efforts to ensure that personal data remains accurate and relevant. If you believe your information is incomplete or requires updating, you may contact us for correction.

Personal data is kept only for as long as needed to fulfil the purposes described in this Policy or to meet administrative and legal requirements. Once information is no longer required, it is securely deleted or anonymised.

Your Choices and Rights

Where it pertains to your data, you may at any time:

• Request access to the personal information you have provided
• Ask for corrections or updates to inaccurate details
• Request that certain information be removed where appropriate
• Contact us with questions about how your data is handled

We may need to verify your identity before responding to certain requests.

Disclosure to Third Parties

Personal information is not sold, traded, or made available for commercial gain.

Disclosure may occur only in the following circumstances:

• When required by applicable law or regulation
• When necessary to support technical, operational, or administrative functions carried out by trusted service partners
• When explicitly requested or authorised by you

All third parties must follow confidentiality standards consistent with this Policy.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in technology, website operations, or regulatory expectations within the UAE. Any revised version will be posted on this page. Continued use of the website after changes are published means you accept the updated Policy.

Contact Information

If you have questions about this Privacy Policy or wish to contact us regarding your data, please reach out to Social Dial Services at:

Address: Fzf 010 Srt Floor Number 04 Sheikh Rashid Tower Dubai World Trade Centre, Dubai

Email: contact@socialdialservices.com

Business Number: 2200